Shipping and Handling

Order Processing

Orders are processed within 1-3 business days of purchase. 

Tracking

Once your order has been shipped, you will receive a shipping confirmation email. 

Shipping and Handling

Orders are processed Monday through Friday, excluding holidays. SHILOUÉT is unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, U.S. Territories.  In the case of a lost package, it is a responsibility of the carrier and all inquiries must be directed to the carrier. 

International Shipping

International orders may be subject to import taxes or customs fees determined by the destination country. Estimated import taxes and customs fees are presented at the checkout and not included in the shipping cost. A customer is responsible for all customs and duty fees. International transit times may vary due to delays presented at customs.

Contact

For more information, please contact info@shilouet.com! Responses are sent within three business days.